We must set our employees up for success in the workplace! Whether that be at the beginning of a career, middle, or end, employers must support oncoming and experienced individuals with specific and positive intentions. A mentor program should begin at the hire date of a new staff member, including a training checklist for specific job duties that are itemized to their particular position. Creating a welcoming process that provides mentorship through developmental and sustainable work procedures is essential to maximize new-hire success.
Throughout the mentoring process, administrators must keep in mind that we set expectations, and we must communicate them directly. We must depict precisely what is expected of each job role and how the mentorship will provide assistance in attaining that goal. Whether the goal is to increase retention of new employees or improve customer service training for on-the-job success, we must communicate what we expect from our experienced mentors and the process aligned for all new hires.
Step 3: Assign Mentees
Once you have selected a mentorship team or a few individuals, assigning mentees to specific mentors will be the next step in this process. With mentor characteristics in mind, carefully assign new mentees with a matching leader for collaboration and direction throughout the many working environments. Consider personalities and communication styles to start guiding the mentorship. Monitor this process and schedule check-ins with the mentor and mentee regularly.
Step 4: Specify Processes
Clear up any confusion that arises directly and quickly. Reiterate that mistakes should be reminded and avoided at all costs for all staff. A business depends on accuracy and professionalism from all stakeholders, so confidentiality and business plans should be addressed as needed for legal purposes.
Monitor dialogue and daily exchanges among new staff members, especially with their mentors. Celebrate successes regularly as much as possible, and remember that improvements can always be made.
Step 5: Continued Supervision and Guidance
At times, it will be necessary to be critical of staff to provide effective feedback. However, this is not a one-way street; We must also allow accessible communication between all staff members, regardless of the business or sales involved. The best mentorships will allow for continued patience and support, resulting in long-lasting relationships among coworkers and employers.
Ready to Build Your Workforce?
Are you interested in learning more about performance-based staffing or the unique ways that Certified Source can help you improve your workforce? Our team of recruiting specialists would love to hear from you. Our team works hard to ensure that candidates' values align with those of our employer clients to provide the best fit from day one. To get started, find your nearest office or contact us today to find out what is possible.